Clear language, not legalese
Interface uses plain language with parent-friendly labels: Documents, Updates, Timeline, Complaints, Guidance Centre. Copy policy enforces banned terms at build time to prevent advisory language.
Campaign Visual
Language features
Parent-friendly terminology throughout the interface
Plain navigation
Clear labels: Dashboard, Projects, Timeline, Documents, Guidance Centre
Status indicators
Simple status tags: On track, At risk, Overdue - not legal jargon
Copy policy
Build-time enforcement prevents advisory language throughout the platform
Language comparison
❌ What we avoid
- • "You should contact your LA"
- • "We recommend appealing"
- • "Next steps: escalate"
- • "Urgent action required"
✓ What we use
- • "Council contact details"
- • "Timeline shows: Overdue"
- • "Documents section"
- • "Deadline: [date]"
Monthly Subscription
- Child-centric workspace
- Timeline with status tracking
- Document storage and organisation
- Real-time notifications
- Professional export formats
- Help AI for platform guidance
- Legal AI for document facts
- Mobile app access
2FA + TOTP
Two-factor authentication with time-based one-time passwords for secure access.
AES-256
Advanced Encryption Standard with 256-bit keys for data protection.
GDPR
Privacy by design with data processing transparency and user rights.
WCAG 2.1 AA
Web Content Accessibility Guidelines compliance for inclusive access.
99.9% Uptime
Platform availability target with monitoring and incident response.
Audit Trails
Complete activity logging with security event tracking.
Factual information only — not legal advice