Week 9

Complaints, professionally organised

Record a complaint and Aubis organises evidence and chronology from your Documents and Timeline. Evidence gap detection provides factual flags. You control all narrative content and submission decisions.

Open Complaints

Organisation features

Automatic organisation of evidence and timeline for complaints

Evidence organisation

Documents automatically linked to complaint timeline with date sorting

Chronology generation

Timeline entries compiled into structured chronology format

Gap detection

Factual flags identify missing documents or timeline gaps

How complaint organisation works

Record complaint

Enter complaint details and relevant dates

Auto-link evidence

Documents matched to complaint timeline

Generate chronology

Events compiled in date order

Review & export

You add narrative and control submission

You control the narrative

Aubis organises evidence and timeline. You write any narrative content and decide what to include. No automated submissions or advice.

EHCP App

£4.99/month

✓20-week timeline tracking

✓Document vault & SEND inbox

✓Deadline notifications

✓Aubis analysis

✓Professional export formats

✓Mobile app access

Open Complaints

2FA + TOTP

Two-factor authentication with time-based one-time passwords for secure access.

AES-256

Advanced Encryption Standard with 256-bit keys for data protection.

GDPR

Privacy by design with data processing transparency and user rights.

WCAG 2.1 AA

Web Content Accessibility Guidelines compliance for inclusive access.

99.9% Uptime

Platform availability target with monitoring and incident response.

Audit Trails

Complete activity logging with security event tracking.

Factual information only. Not legal advice.