The Concept
EHCP correspondence can span months or years. You send questions. They reply. But did they actually answer?
Common patterns in LA emails:
- Acknowledgement, no action — "We have received your email and will respond in due course."
- Deferral — "This will be considered at the Annual Review."
- Partial response — You asked three things, they answered one.
These aren't necessarily problems — but knowing the pattern helps you see where things stand.
What to Track
For every email exchange:
- What did you ask?
- What did they actually answer?
- What commitments did they make? ("We will respond by...")
- Were those commitments kept?
Example
You send an email with three requests:
- Confirm SALT increase
- Send draft EHCP
- Provide EP contact
Three weeks later, they reply. Did they answer all three?
Your Requests Status ───────────────────────────────────────────────── "Confirm SALT increase" ❌ Not addressed "Send draft EHCP" ✓ Addressed (attached) "Provide EP contact" ❌ Not addressed 2 of 3 requests unanswered after 21 days.
Position Signals
Some phrases have procedural meaning:
| Phrase | What it often means |
|---|---|
| "We have noted your comments" | Acknowledgement, no action |
| "appropriate to meet needs" | Sufficiency assertion (CFA 2014 s.42) |
| "considered at Annual Review" | Deferral |
| "We will respond in due course" | No commitment to a date |
What Aubis Does
Email Intelligence reads your forwarded emails and extracts:
- Statements and claims
- Commitments and whether they were kept
- Your requests and whether they were answered
- Position signals with legal context
Over time, it shows the pattern.
Aubis surfaces facts. You decide what they mean.