What a Mandatory Reconsideration Is
A mandatory reconsideration is when the DWP looks at a decision again. If your child's DLA was refused, or awarded a lower rate than you expected, you can ask for one. A different decision-maker reviews the claim.
It is also the step you must complete before you can appeal to a tribunal.
The Time Limit
You usually have one month from the date on the decision letter to ask. You can ask later — up to 13 months — if you have a good reason for the delay, but the sooner the better.
How to Ask
- 1. Contact the DWP using the details on the decision letter — by phone, in writing, or using the CRMR1 form.
- 2. Say which decision you disagree with, and why.
- 3. Add any new evidence, or examples of the care, supervision and mobility help your child needs.
The same detail that matters on the original form matters here: why the numbers matter and care needs day vs night.
How Long It Takes, and What Comes Next
There is no fixed time limit for the DWP to respond. It commonly takes several weeks, and sometimes longer. You receive a written outcome called a mandatory reconsideration notice.
If you still disagree, you can appeal to an independent tribunal, usually within one month of that notice. You cannot appeal a DLA decision until a mandatory reconsideration has been carried out.
Common Questions
How do I ask for a mandatory reconsideration for DLA?
You ask the DWP to look at the decision again — by phone, in writing, or using the CRMR1 form. You say which decision you disagree with and why, and you can include new evidence or examples of your child’s needs. The contact details are on the decision letter.
What is the time limit for a DLA mandatory reconsideration?
Usually one month from the date on the decision letter. You can ask later — up to 13 months — if you have a good reason for the delay, but the earlier the better.
How long does a DLA mandatory reconsideration take?
There is no fixed time limit for the DWP to respond. It commonly takes several weeks, and sometimes longer. You will receive a written outcome called a mandatory reconsideration notice.
What happens after a mandatory reconsideration?
A different DWP decision-maker reviews the claim and sends a mandatory reconsideration notice with the outcome. The decision may go up, stay the same, or in some cases go down.
Can I appeal if the mandatory reconsideration is refused?
Yes. If you still disagree, you can appeal to an independent tribunal, usually within one month of the mandatory reconsideration notice. You need the notice before you can appeal — you cannot appeal a DLA decision until a mandatory reconsideration has been done.
- GOV.UK — Mandatory reconsideration
- GOV.UK — Appeal a benefit decision
- GOV.UK — Disability Living Allowance for children
Reviewed June 2026. Information only — not legal advice.
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